Dear our valued customers,
The brief issue yesterday and network issues earlier today has been caused of a large amount of DDoS attacks. After yesterday, our NOC supposed the issue was resolved after the IP being attacked was null-routed, but today things resumed again on several different IPs for the same customer, and he/she has been forced asking to leave. The attack today was of much greater magnitude and was many millions of packets per second. The sheer number of packets was simply overloading the routers, which causing them to drop BGP sessions. Due to that large DDoS attacks, our DDoS Protection was not able to handle all of the attacks, so our entire network was affected.
Part of the problem is that right now the network is a bit overly complex. Our data center are currently in the process of making major network changes to simplify the network, which will then reduce the effects of these types of attacks and also speed up the time it takes to resolve them. These changes will increasing the number of functionality of their core Cisco switches/routers. This change is to be completed in October, but they will be continually making progress towards that point.
We also would like to apologize our customers for any inconvenience which may caused your business!


LinkBack URL
About LinkBacks



Bookmarks